Eligibility & Coverage
Eligibility and Coverage
If your vehicle:
- Is under any Mercedes-Benz warranty (New Vehicle Limited Warranty, Extended Limited Warranty, Certified Pre-Owned Warranty)
- Is out of warranty, and is regularly serviced at an authorized Mercedes-Benz dealership (a single transaction of at least $100 in the 18 month prior to the Roadside call)
- Was purchased directly from an authorized Mercedes-Benz dealership prior to January 4, 2011 and you still own the vehicle
- Is out of warranty
- Not regularly serviced at an authorized Mercedes-Benz dealership
- Not purchased directly from an authorized Mercedes-Benz dealership
Then:
- You are eligible for Mercedes-Benz Roadside Assistance*
- You are eligible for Mercedes-Benz Roadside Assistance*
- You are eligible for Mercedes-Benz Roadside Assistance*
- Please visit an authorized Mercedes-Benz dealership for service to qualify for Roadside Assistance. Or, you may purchase each individual service through the Mercedes-Benz Customer Assistance Center at the time of service
*As of January 1, 2011, Mercedes-Benz Roadside Assistance will offer the following complimentary services for eligible vehicles:
Sign & Drive
- Replace a flat tire with a spare
- Jump start
- Small amount of fuel, should the vehicle run out
Towing to the nearest authorized Mercedes-Benz dealership.
Please note that in certain unique circumstances, additional charges may apply to Sign & Drive and towing.
